How CLOs Can Maximize the ROI of Enterprise Applications
|Jay Kuhlman of Assima, a solution provider at the marcus evans Corporate Learning & Talent Development Summit 2012, on maximizing the ROI of enterprise applications.
Interview with: Jay Kuhlman, General Manager for North America, Assima
FOR IMMEDIATE RELEASE
Developing and creating the best system in the world is meaningless unless people are motivated to use it and have the know-how, says Jay Kuhlman, General Manager for North America, Assima. The organization must be ready for technological change, but the key is small successes, not necessarily sweeping victories, he adds.
From a solution provider company at the upcoming marcus evans Corporate Learning & Talent Development Summit 2012, in Braselton, Georgia, April 22-24, Kuhlman discusses how Chief Learning Officers (CLOs) and Chief Human Resource Officers can maximize their organization’s return on investment from enterprise applications.
What organizational risks can corporate learning and HR eliminate?
Many companies underestimate the need to prepare the business for change. Adoption of change is a significant risk that must be strategically planned throughout an enterprise wide project, to ensure user acceptance.
Though CLOs often face restrictions and are tasked with streamlining processes and cutting costs, quality still comes at a price. The key, however, is taking a small piece of the process, doing it well, then using that piece to model other pieces. When companies take on too large an effort with enterprise software projects, they may give productivity a boost but bring in greater risks.
Many companies purchase or build training content with no clear plan on how those assets will be maintained. In much the same way a company conducts routine maintenance on an investment of expensive machinery, similar care must be taken for a company’s knowledge repository.
How can they streamline processes and cut costs?
For mission critical systems, all organizations are moving to an e-learning model as the cost and the downtime required for training is becoming increasingly impractical. Having a tool that can cost effectively develop e-learning, which is even more effective than classroom training, can significantly reduce costs while improving end user adoption.
What could improve employee performance, productivity and engagement?
Equip employees with tools that make their jobs more doable and enjoyable. Empower employees to take charge, take manageable risks – then reward those who do – and capture their success by using the knowledge made available to them.
Why do you recommend a customized approach?
Generic solutions are worse than no solutions. Employees want to do things right, but they are often put in positions where speed comes first and precision second. Many solutions offer speed, but compromise on precision. There must be a cost effective and balanced solution for quality decision-making.
What makes a learning culture effective?
The earlier the business gets involved in the design, development, and maintenance of a solution, the more effective and embedded learning will be. There must be employee and business buy-in to maximize the ROI of enterprise applications.
Again, take on a small effort and demonstrate its value. Designing and building the best system in the world would be meaningless if people are not motivated to use it or if they do not know how to. Small successes, not necessarily sweeping victories – this is the key!
Contact: Sarin Kouyoumdjian-Gurunlian, Press Manager, marcus evans, Summits Division
Tel: + 357 22 849 313
About the Corporate Learning & Talent Development Summit 2012
This unique forum will take place at the Château Élan Winery & Resort, Braselton, Georgia, April 22-24, 2012. Offering much more than any conference, exhibition or trade show, this exclusive meeting will bring together esteemed industry thought leaders and solution providers to a highly focused and interactive networking event. The Summit includes presentations on multi-dimensional ways in delivering business results, e-learning and succession planning.
The HR Network – marcus evans Summits group delivers peer-to-peer information on strategic matters, professional trends and breakthrough innovations.
Please note that the Summit is a closed business event and the number of participants strictly limited.
With a focus on critical IT Business Application roll-outs, Assima’s 4th generation cloning technology has empowered global clients to eliminate costly training environments, automate the development of cloning based simulations and documentation, and reduce overall implementation cost. Assima’s Performance Support solution provides immediate, contextual “help” in the live environment.
About marcus evans Summits
marcus evans Summits are high level business forums for the world’s leading decision-makers to meet, learn and discuss strategies and solutions. Held at exclusive locations around the world, these events provide attendees with a unique opportunity to individually tailor their schedules of keynote presentations, think tanks, seminars and one-on-one business meetings. For more information, please visit www.marcusevans.com
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